What type of claims won't affect my no claims discount on my car insurance?
Overview
Not all claims affect your no claims discount, have a look at section 10 of your policy booklet for full details.
You can this document by logging in to your Account using the button below, choosing your policy, then selecting ‘Documents.’ You may need to select the relevant policy year (e.g. 2024-2025) from the drop-down menu at the top right.
Your no claim discount won't be reduced by most windscreen damage, emergency medical treatment, identified uninsured drivers, vandalism that has been reported to the police, and claims where we've been able to recover all of our losses on your behalf - also referred to as a 'recoverable' or 'non-fault claim'.
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