What are your customer service opening times?

Overview

You can contact us by using the log in button below, logging in to your Account, then selecting ‘Need Help?’ We're available Monday-Friday 8am-8pm, Saturday 9am-5pm and Sunday 9am-2pm.

If you’re unable to log in, click on the button below and then choose ‘Need help?’ at the top right-hand side of the page.

 

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How do I contact you?Who's handling my claim and do I need to speak to a specific handler for updates?What do I do if I haven't received my welcome email?What are your opening times?How do I log in?